We provide remote consulting and solution design for IT hardware projects. Based on customer requirements, project scale, budget, and existing infrastructure, we deliver multi-brand hardware selection, BOM lists, network topology design, compatibility checking, and quotation support. Brands include Huawei, H3C, Ruijie, Cisco, Fortinet, and HPE.
We provide remote operations and technical support for supplied hardware. Services include remote fault diagnosis, configuration guidance, firmware upgrade guidance, performance optimization, health checks, and troubleshooting. We commit to a remote response within 2 hours and remote assistance within 24 hours.
We provide remote project management for hardware supply projects. Services include requirement confirmation, supplier coordination, procurement follow-up, logistics and customs coordination, delivery scheduling, risk tracking, document management, and remote acceptance support.
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